Complainants and Enquirers

What personal information we collect

The Police and Crime Commissioner processes personal information provided by people who contact this office or make a complaint or an enquiry or to seek help in pursuing a matter with West Yorkshire Police (casework). This includes contact details and personal information about the complaint or the case.

The Police and Crime Commissioner may also request information held by West Yorkshire Police in order to deal with your complaint or enquiry. This may include sensitive personal information.

This information is processed in order to undertake a 'public task' via the Police Reform and Social Responsibility Act 2011 which requires the Police and Crime Commissioner to engage with and represent members of the community in West Yorkshire.

Why we process this information

We process this information in order to engage with and represent people in West Yorkshire in line with the obligations on the Police and Crime Commissioner through the Police Reform and Social Responsibility Act.

Who we share it with

We will seek your consent before sharing your personal information with any other organisation.

With your consent we may share your information with West Yorkshire Police or other police forces and security organisations, with the Independent Office for Police Conduct, local and central government, advisers and other professional experts, your representatives, healthcare and social or welfare advisers and practitioners, regulatory authorities and, occasionally, with media organisations.

With your consent we may also share your information with the West Yorkshire Police and Crime Panel which has a responsibility to scrutinise the work of the Police and Crime Commissioner.

The Police and Crime Commissioner has a contract with a third party IT supplier for the IT system which is used to manage this work.

Your rights

You have a right to access the personal information that we process. This is a subject access request and can be made by contacting the Data Protection Officer at the Police and Crime Commissioner's Office. ([email protected] or by telephone 01924 294000). You also have a right to have inaccurate data rectified.

You also have the right to object to processing. Please contact the Data Protection Officer at the Police and Crime Commissioner's Office to request this.

© Copyright West Yorkshire Police and Crime Commissioner 2018